SHIPPING & RETURNS

You've Got Questions & We've Got Answers!

Shipping
Policy

Glitch 7 Fragrances are formulated and packaged by hand and freshly bottled per order, therefore orders can take up to two weeks to process. This is our standard processing time for any orders placed during weekdays, however, due to the current state of the world, please factor in shipping delays.

Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be canceled once they have been dispatched, due to health-safety concerns. All customers are responsible for inputting the correct information for the order’s billing and shipping address. Any requests for address or order changes will be considered but not guaranteed. 

Return 

Policy

Glitch 7 offers a 100% Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations, please contact us at www.g7Fragrances.com.

We do not offer exchanges due to health-safety concerns. 

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OUR MISSION

On the subject of being a black-owned perfumery, there are actually many black perfumers, but none have made it to the mainstream. They either don’t know how to go about getting their products positioned in stores or they don’t have a large enough vision for their brand. This is why Glitch 7 Fragrance House has created a ‘perfumers platform’ that will educate aspiring fragrance chemists of color, on how to step up and be seen - or in this case, be smelled! We’re making it “a thing” to be transparent with our audience, on the process behind making all of our creations and how to market them. Be it, how we achieve the tenacity of our scents, to the process of packaging - sharing our journey down perfumery lane, is just another layer of the aromatic experience that we strive to provide.

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